Murdoch University has, from its foundation in 1974, been a university of difference. Established as the second university in WA, Murdoch has always been associated with environment and conservation, social justice and inclusion, and providing pathways into and through a university education for people who had previously been excluded.
Murdoch University’s leadership aimed to accelerate digital transformation across university operations by leveraging low-code technologies.
To achieve this vision, the university needed a structured approach to establish a Competency Centre that would empower staff through Citizen Development while maintaining strong governance, security, and operational consistency.
ProcessPath came on board with an approach rooted in collaboration and human-centric design.
We worked with the team at the university to establish a Process Automation Competency Centre (PACC), underpinned by a robust governance framework that balanced innovation with control.
With a tailored operating model, we were able to help provide right-sized architecture and infrastructure to support sustainable growth. Close collaboration with university staff enabled effective knowledge transfer, embedding new ways of working and building long-term internal automation capability.
Murdoch University’s staff now benefit from a well-structured Process Automation Competency Centre that delivers rapid time to value through business-focused, low-code solutions.
The initiative has empowered teams to innovate safely and sustainably, while improving operational efficiency and enhancing internal capability. By embedding a culture of continuous improvement, the university is now well equipped to respond to evolving needs with agility and confidence.
Find out how you can best stabilise your existing applications and uncover more opportunities for automation.
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